Refund policy

Every Address Bag is custom printed to order for your chosen suburb and building.  Because each bag is made specifically for you, we're unable to offer refunds or returns for change of mind.  

Please check your suburb and building details carefully before placing your order.

If your bag arrives damaged, faulty, or has been printed incorrectly, please contact us as soon as possible so wee can make it right.  Depending on the issue, we'll arrange a replacement, repair or refund as appropriate.

Nothing in this policy limits your rights under the Australian Consumer Law.