FAQs

WHAT SIZE ARE THE BAGS?

Our bags measure 35cm wide x 19cm deep x 30cm high. They are generously sized for everyday use, while still folding flat and stacking neatly for easy storage.

WHAT ARE THE BAGS MADE FROM?

Our bags are made from structured jute with a lightly laminated interior for added strength and durability. They hold their shape beautifully, while still folding flat when not in use.

HOW LONG WILL MY ORDER TAKE?

Every order is custom made for you, including your selected building and suburb. Please allow 10 to 15 business days for your order to be produced and prepared for delivery.

WHAT IF MY BUILDING ISN'T LISTED?

No problem. You can add a new building when ordering, or contact us and we will arrange it for you.

CAN I CHOOSE DIFFERENT BUILDINGS IN ONE BULK ORDER?

Yes. Each bag in a 10 or 20 bag order can be personalised for a different building and suburb. Simply select the details for each individual bag when ordering.

CAN I ORDER FROM THE FOR REALTORS PAGE IF I'M NOT A REALTOR?

Absolutely. Our 10 and 20 bag packs are available to anyone looking for larger quantities of personalised bags.

ARE THE BAGS SUITABLE FOR HOLIDAY LETTINGS, AIRBNB OR GUEST ACCOMMODATION?

Absolutely. They are a simple way to add a premium, personalised touch to the guest experience. It is a useful gift guests can take home, use again and remember where it came from.

DO YOU SUPPLY BUILDING MANAGERS AND ACCOMMODATION PROVIDERS?

Yes. We offer larger volume orders for building managers, holiday accommodation and guest programs.

For orders of 100 bags or more, please contact us to discuss our Building Partner pricing.

CAN YOU ADD MY REAL ESTATE OR BUSINESS LOGO TO THE BAG?

Not at this stage. The Address Collection is built around the identity of the building and suburb, together with our signature branding.

If you are looking for conventional promotional bags carrying your business logo, there are specialist promotional suppliers who offer that service.

DO THE BAGS FOLD FLAT?

Yes. Although they stand beautifully when in use, they fold flat and stack neatly, making them easy to store at home, in the office or in guest accommodation.

WILL THERE BE MORE PRODUCTS IN THE ADDRESS COLLECTION?

Yes. The bags are just the beginning. We will be introducing additional pieces designed around the places we live, stay and are proud to call home.

WHY THE BUILDING NAME?

Because your address is part of your story.

The Address Collection celebrates the places we live, stay and belong, turning your address into something useful you can carry with pride.